24/7 Emergency Fire Damage Restoration

The aftermath of a fire can be overwhelming. During such a time of crisis, we would like to offer a few tips and information that may be helpful. Remember that you are not alone when disaster strikes. We are qualified and trained in providing an evaluation of the proper steps it will take to effectively restore a structure, which has survived a fire. As a family-owned restoration company Innovative Restorations has the skills it takes to initiate water and smoke mitigation. You can have the confidence in our experience that we can handle the remodeling construction as well.

Emergency Help
Talk to a live person 24/7 any day, any time. We pride ourselves on our excellent customer service.

60-Minute Response Time
Innovative Restorations is there for you when you need it most. We’ll be at your door in 60 minutes or less, day or night.
Deductible Assistance
We will bill directly to your insurance, and, if needed, we have financing available.
100% Quality Guarantee
We stand behind our work and that is why we have the stick to the promises we make to our customers.
123456

We Value Our Partners That Help Us Help You

Smoke Damage Cleanup

Smoke damage can be an overwhelming task to clean up. We know that when it happens you are on high stress. We could help ease that stress by letting you know your home and belongings can be restored to their former state. Soot clean up is not just as easy as cleaning up. It gets everywhere and sometimes the places to clean haven’t even been thought of. Then there is the odor to remove, and it IS possible to get that odor out of your clothing, contents and home with the right equipment.

Soot Damage Restoration

When smoke occurs in your home, it leaves behind not only odors, but also a silty residue called soot. The soot damage can wreak havoc in ways you might not realize. It can float into your air ducts and settle there out of sight. You might not notice until you turn your furnace or A/C unit on. Suddenly, your entire house is now covered in the soot from the initial fire, even areas of the home that weren’t previously affected by the fire and smoke damage. Count on professional restoration technicians from Innovative Restorations to make sure your home gets completely back to normal after a fire. They’ll know to check for soot in your air duct registers and can clean them properly so you aren’t left with a big mess on your hands after you thought everything was clean again.

Fire, Soot and Smoke Damage Cleanup and Repair Tips

Every situation is unique, but here is what you should do after the fire is put out:

  • Schedule for us to come to access the damages.
  • Contact a furnace technician if your furnace has malfunctioned.
  • Make arrangements for housing if damage is severe.
  • Exhaust smoke by opening windows. (weather permitting)
  • Remove any pets and plants if necessary.
  • Empty refrigerators and freezers if electricity is off and prop doors open to allow circulation.
  • Put a thin film of Vaseline on metal surfaces to protect it until cleaned.
  • See the list below regarding valuables and your important items.
  • Photograph damages as you inspect your premises.
  • DO NOT wipe or attempt to clean fire residue from walls, ceilings, or absorbent surfaces.
  • DO NOT eat or consume any food or beverages that have been exposed to contamination. Let us advise.
  • DO NOT hire a non-certified or non-accredited restoration company.
  • DO NOT live in the dwelling if the damage is too severe and safety is an issue.

To be able to effectively determine the degree of damage done by the water damage, Innovative Restorations has specialized moisture inspection meters and thermal imaging cameras to gauge the damage incurred. As we’re working through the recovery process, we will:

    • We can board up of windows, roof and structural damaged areas to prevent further loss from weather related conditions and intruders.
    • Firemen bring water. We have the equipment necessary to extract the gallons of water left behind.
    • We have the technical skill to remove loose smoke particles from upholstery, draperies and carpeting throughout the structure.
    • Our services can include the washing of your structure’s contents wherever soot is present.
    • Odor removal is a process. We suggest having us start immediately to minimize the burnt smells and damage.
    • Submit our written estimate to both you and the insurance adjuster. We will be your advocate for contents and structural work necessary.

This is ultimately your decision. You should consider all safety issues, odors, electricity, noise from equipment, etc. If you are vacating your premises for any length of time, consider the following: forward your mail to your temporary residence, stop newspaper and other deliveries, notify utility company, cable company, etc. regarding temporary suspension of services. We have generators, if electrical wiring was subject to fire and water damage.

Leaving the premises? Be sure to keep these items with you:

  • Cash
  • Checkbooks
  • Medications
  • Personal Documents
  • Pets
  • Electronics: computer, laptops, chargers, etc…
  • Weapons/Ammunition
  • Valuable Collections (stamps, coins, jewelry)
  • Valuable Paintings

Food
Be very discerning when dealing with food. Throw out any food if it is burnt or if it does not have an air-tight seal. If it’s been exposed to heat, smoke or soot. In addition, do not use any canned foods if the can has bulged, is badly dented or has rusted.

You can keep refrigerated food if your refrigerator was not damaged in the fire. Your refrigerator will keep cold for 4 hours if it is well sealed. In case that the power was turned off during the fire and the refrigerator was turned off for more than 4 hours, discard the food.

Medicines and Cosmetics
Inspect medicines and cosmetics carefully to make sure that they are clean of soot, dust, and all other chemicals that might have been in use to extinguish the fire. Discard medicines and cosmetics if contamination is suspected. Pre-opened items should be replaced. A child proof lid does not guarantee an air-tight seal.

Clothing and Textiles
Typically clothing and textiles (linens, towels, etc) can often be cleaned and disinfected. Discard these materials only if burnt. Keep records of discarded items. (snapshots and written list) Be extra cautious with baby and children clothes.

Other
All other content can be reused after they are well cleaned and disinfected, dust and soot free. Inquire to us, should you have questions or concerns.

What Our Customers Have to Say

Innovative Restorations
Innovative Restorations
4.6
Based on 77 reviews
powered by Google
review us on
Phillip ReinkePhillip Reinke
15:13 18 Feb 22
My home flooded and upon calling Innovative they sent a tech out immediately! My home had an inch of water and within the hour a crew was there cleaning and after a few hours the standing water was completely removed. Its now been a few days and after each day they make sure my house is spotless before they leave. I have been very pleased with the crew working and the office communicating with me and with my insurance. Hopefully my house doesn't flood again, but Innovative will be my first (and only) call if anything happens!
D & B HoganD & B Hogan
19:32 21 Dec 21
Jamie and Josh get a big thumbs up from this momma. They were very curious of kids sleeping, friendly, professional, cleaned up well and did a great job of course patching my ceiling. I needed this right before Christmas! God's blessings you gentlemen!
Dean ThompsonDean Thompson
15:25 04 Nov 21
We had a bathtub replaced with a walk-in shower in a small bathroom. We had a couple of issues come up and they worked with us until we were completely satisfied with the results. There was a couple items that I had ordered but ending up not liking and they were willing to replace. What I also liked, they always answered their phone and called back if I left a message. Keenan and crew.....would I want to do business with them again.....yes.
Karen AlsupKaren Alsup
00:27 23 Oct 21
Very friendly, professional, prompt and courteous. Super easy to work with and great communication at all stages of the project.
js_loader

FINANCING AVAILABLE

We offer financing options to fit every budget. Ask us about the option that fits you best!

LEARN MORE HERE

24/7 EMERGENCY SERVICE

We are there for you when you need it most!

(844) 305-1970

Frequently Asked Questions

No matter the extent of the water damage, Innovative Restorations has the experience and expertise to set things right. We will initially start defining the extent of water damage. The damages are assessed by determining:

  • What is the cause of the water damage?
  • What is the work that needs to be done to return the structure to how it was before the loss?

Just looking at the amount of standing water is not sufficient, Innovative Restorations will take into consideration the height of the water damage on the wall and how far down has the water damage gone into the flooring, wall cavities, and other unseen crevices. This generally includes inspection of crawl spaces located at the foundation of the affected infrastructure of the building or house.

To be able to effectively determine the degree of damage done by the water damage, Innovative Restorations has specialized moisture inspection meters and thermal imaging cameras to gauge the damage incurred. As we’re working through the recovery process, we will:

  • Keep you and your insurance provider updated throughout the process.
  • Always do what is in the best interest of you and your property.
  • Efficient drying through proper techniques, training, and technology.
  • Achieve required objectives to finish the job in a timely fashion.

Request A Quote

We’d love to help you with any of your disaster restoration or home remodeling needs. Please fill out the form below to contact us with a quote or to get more information. A Innovative Restorations employee will be in touch with you shortly.

For emergency assistance, please call (865) 234-4354 immediately.

3 + 0 = ?

Serving East Tennessee with Top-Rated Disaster Restoration and Remodeling Services

Innovative Restorations has been providing water damage mitigation, fire damage restoration, storm damage repair, mold remediation, crawl space waterproofing and encapsulation, and kitchen and bathroom remodeling and many other services to Cumberland, White, Putnam, Fentress, Overton, Pickett, Roane, Jackson, Morgan and Knox Counties since 2009.

Byrdstown – Cookeville – Crossville – Farragut – Gainesboro – Harriman – Jamestown – Knoxville – Livingston – Oak Ridge – Oliver Springs – Sparta

The Latest News

Is a Musty Smell a Sign of Water Damage?