Tips for Handling Water Damage

Damage to your home can be an extremely overwhelming situation for any homeowner. It can also be very difficult to know what to do to properly handle the situation. Water damages are one of the most common homeowner’s claims, so it’s a good idea to keep a few common tips in the back of your mind in case you find yourself with unwanted water in your home.

First Steps

The very first thing you should do in the event of water damage is locate the source of the water and ensure that the flow of water has been stopped. Cleanup can’t happen if water is still actively pouring into the home. After the water has been stopped, it’s a good idea to cut the power to the home if there is any standing water. Obviously, electricity and water can make a dangerous combination. If either of these tasks puts you at risk, wait for a professional. Finally, as long as it’s safe, take as many pictures as possible before starting any potential DIY cleanup. You’ll want to start cleaning right away if possible, but you’ll also want your insurance company to be able to see the initial extent of the damage before any cleaning occurred. Once pictures have been taken and the area has been deemed safe, remove as much standing water as possible and set fans to begin the drying process.


Consider Volume and Source

If you’re thinking about trying to do the cleanup on your own, you’ll want to consider the volume and the source of the water. A tiny patch of clean water is usually something that can be handled in house, but a basement flooded with sewage needs to be handled by a professional. It’s important to remember, though, that even small amounts of water can hide in cracks and crevices and within porous materials creating the perfect breeding ground for mold and mildew if not dried completely. As far as the source of water, if the water is grey or black, it should never be handled on your own. These waters contain contaminants that need to be properly cleaned to ensure the safety of the home and everyone in it.


Call Insurance

If you’ve determined that the issue is beyond the scope of your abilities to handle, it’s time to contact your insurance company. You’ll want to find out what kind of coverage you have for the loss and what your deductible is. If you decide to file a claim, you’ll be assigned an adjuster to handle it. Often your insurance company will put you in touch with a preferred restoration vendor, but sometimes they’ll advise you to find one on your own.


Contact Innovative Restorations

A restoration professional from Innovative Restorations will be able to work directly with your insurance company and you to ensure the job is done properly. A project manager or technician will assess the damage and help determine the most appropriate course of action. Standing water will be extracted and drying equipment will be set right away so the damage doesn’t become worse. Once everything is dry, unsalvageable materials will be removed and everything else will be cleaned and sanitized to prepare for reconstruction.

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Five Things Not to Do After Water Damage

  1. Safety First! Do not enter areas that pose a threat to your health due to electricity or contaminated water.
  2. Do not use a household vacuum to suck up the water. These are not created to work with water and cause a risk of electrical shock as well as damage to the vacuum.
  3. Avoid walking on wet surfaces as much as possible. Walking through wet areas runs the risk of spreading possibly contaminants through the rest of the property.
  4. If water has made its way into the HVAC system, do not activate the system. This can also spread any possible contamination.
  5. Do not stay in the home if there is structural damage or extensive black water damage.

What Our Customers Have to Say

Phillip ReinkePhillip Reinke
15:13 18 Feb 22
My home flooded and upon calling Innovative they sent a tech out immediately! My home had an inch of water and within the hour a crew was there cleaning and after a few hours the standing water was completely removed. Its now been a few days and after each day they make sure my house is spotless before they leave. I have been very pleased with the crew working and the office communicating with me and with my insurance. Hopefully my house doesn't flood again, but Innovative will be my first (and only) call if anything happens!
D & B HoganD & B Hogan
19:32 21 Dec 21
Jamie and Josh get a big thumbs up from this momma. They were very curious of kids sleeping, friendly, professional, cleaned up well and did a great job of course patching my ceiling. I needed this right before Christmas! God's blessings you gentlemen!
Dean ThompsonDean Thompson
15:25 04 Nov 21
We had a bathtub replaced with a walk-in shower in a small bathroom. We had a couple of issues come up and they worked with us until we were completely satisfied with the results. There was a couple items that I had ordered but ending up not liking and they were willing to replace. What I also liked, they always answered their phone and called back if I left a message. Keenan and crew.....would I want to do business with them again.....yes.
Karen AlsupKaren Alsup
00:27 23 Oct 21
Very friendly, professional, prompt and courteous. Super easy to work with and great communication at all stages of the project.
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Innovative Restorations has been providing water damage mitigation, fire damage restoration, storm damage repair, mold remediation, crawl space waterproofing and encapsulation, and kitchen and bathroom remodeling and many other services to Cumberland, White, Putnam, Fentress, Overton, Pickett, Roane, Jackson, Morgan and Knox Counties since 2009.

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